Senior Security Systems Manager, EMEA

This is a brand-new role within a very fast-growing technology firm, with significant operations across the EMEA region.

Reporting to the Regional Security Director the role will coordinate, trains and support a team of technicians that perform all activities to ensure availability and performance of the security systems that control the physical components of their Security infrastructure. An important part of the role is a continuous focus on improvement and implementation of EMEA/global initiated security projects. The role is vital in developing the team and team members.

Main responsibilities:

• Ensure a stable security system supporting all facilities within region, with 100% availability of the security infrastructure. Successful execution of this role resulting in an efficient work environment and high level of customer satisfaction.
• Ensures incidents are dealt with effectively and emergency operating procedures (EOP’s) are in place in case of Critical Infrastructure failure.
• Ensures the team is trained, developed and effectively utilised to match the day-to-day and strategic challenges in this area of responsibility.
• Proactive development of service optimisation solutions, but also service innovation and improvement solutions within this field of expertise.

Specific duties:

• Professional and disciplinary leadership for the dedicated security engineers.
• Responsibility for the technical qualification (trainings, certifications) of the dedicated security engineering team.
• Responsible for ensuring workflows are executed in line with organizational standards.
• Plans and develops improvement processes for the security engineering team.
• Works with country level teams to plan preventive maintenance. Execute and follow up all preventive an corrective maintenance in lign with organisational policy.
• Where necessary, assist with external and external audits.
• Responsible for ensuring 24×7 availability of engineers to manage potential incidents impacting the availability of security infrastructure.
• Management of both local and global security projects.
• Supports and contributes to the local and global security strategy in regards of customer focus, efficiency and innovation.
• Understanda and adhers to organsiational health and safety policies, regulations and compliance.
• Improves access infrastructure to reduce cost per device/cost per access (YoY).
• Minimizes registration and administration times for customers/employees whilst maintaining security levels.
• Maintains an active risk register in relation to the Security infrastructure components.

Person specification

• Completed professional qualification (Degree level or comparable e.g. ASIS Physical Security Professional), coming from Security Technology Management domain, or similar comparable field
• Minimum 10 years of experience in a security management environment.
• Ideally 5 years of experience in managing a security systems department.
• Expert in technical security systems and operations (ACS, CCTV, VMS, IDS)
• Skilled in managing a team of technical experts
• Skilled in maintenance processes and workflows
• Skilled in project management
• Self-management, ability to manage multiple tasks.
• Resilient and able to prioritize workload.
• Proactive approach.
• Ability to evaluate risk and solve complex problems.
• Communicational skills.
• Attention to details.
• Willingness to learn.
• English with French and German being advantageous.

15-20% travel across the region can be expected