Profit Protection Manager – China, HK & Taiwan

Location: Shanghai, China

Salary: Comprehensive

Role briefing

Job Description

  • APac
  • Shanghai, China
  • Comprehensive USD / Year
  • Salary: Comprehensive

This is an excellent role for an experienced Profit Protection Manager who is looking to join a well-established brand and lead the profit protection function for one of the world’s leading multinational tech companies. Focusing on China, Hong Kong and Taiwan, you will be is responsible for the identification, prevention and reduction of strategic loss and shrinkage for our client. The position would involve working with both the Omni channel and cross functional retail strategy teams, ensuring that security is an integral part of the retail/logistics function.

This role is an incredible opportunity for individuals possessing a keen analytical mind and tenacious nature to investigate retail processes across the region, in accordance with the Profit Protection policies and guidelines of the business.


  • Manage and maintain potential external, internal and process risks across China
  • Conduct and produce regular appraisals and reports on the risk of loss to the supply chain as well as provide recommendations to improve the evaluated process.
  • Responsible for ensuring that the risks are addressed in harmony with the business’s Profit Protection policies and guidelines whilst satisfying the appropriate cultural, local and environmental needs of the local demand.
  • Lead audit programs of all supply chain logistics within the region.
  • Experienced in driving regional strategies with both internal and external global teams.
  • Support and oversee new product launch security, management and tracking of all assets and intellectual property with the region up until the official launch.
  • Co-ordinate and liaise with local law enforcement, retail partners and other relevant agencies within the region to ensure that the business can operate with minimum disruption from criminal activity.
  • Support new retail shop openings, risk assessments and site surveys as required.

Person Specification:

  • Experience in leading Regional Profit Protection programs
  • Fluency in written and oral Mandarin
  • Formal training and relevant qualifications in investigation techniques
  • Formidable knowledge around assessing and addressing supply chain process risks
  • Experience in managing multiple stakeholders remotely
  • Ability to travel when required (50%)
  • Strong customer service orientation
  • Strong analytical and problem-solving skills
  • Independent and critical thinking
  • Strong written and oral communication skills
  • Adaptable/flexible – able to multi task
  • Strong attention to detail and accuracy – tireless in getting the right result
  • Ability to work independently
  • Good problem solving skills
  • An innovative yet objective thinker
  • Demonstrates a ‘can do’ / entrepreneurial attitude
  • Ability to deliver projects in full, on time and to the highest quality
  • Tenacious and driven to get the best result
  • Challenges themselves and others
  • Willingness to get stuck in to the detail when required
  • Ability to identify when not to be in the detail to influence the best outcome

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